Privacy Policy

Last Updated: 10 January 2026

HB Automation Solutions Ltd (“we”, “our”, or “us”) is committed to protecting the privacy and security of your personal data. This policy informs you how we look after your personal data when you visit our website and tells you about your privacy rights and how the law protects you.

1. Data We Collect

We may collect, use, store, and transfer different kinds of personal data about you which you provide voluntarily through our contact forms or email correspondence, including:

  • Identity Data: Name and job title.

  • Contact Data: Email address and telephone numbers.

  • Technical Data: IP address, browser type, and location (collected automatically via cookies for website functionality).

2. How We Use Your Data

We use your data to:

  • Communicate: Respond to enquiries regarding our services.

  • Direct Marketing: If you have opted-in, we will send you our newsletter and updates regarding operational efficiency and automation. You can opt-out of these communications at any time by clicking the ‘unsubscribe’ link.

  • Analysis: Use Google Analytics to monitor website traffic and improve our user experience. This data is aggregated and does not personally identify you.

3. Data Security

As a consultancy built on precision and reliability, we have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. We limit access to your personal data to those employees and partners who have a business “need to know.”

4. Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

5. Your Legal Rights

Under UK GDPR, you have rights including:

  • Access: The right to ask us for copies of your personal information.

  • Rectification: The right to ask us to rectify information you think is inaccurate.

  • Erasure: The right to ask us to erase your personal information in certain circumstances.

  • Withdraw Consent: Where we are relying on consent to process your data, you may withdraw this at any time.

6. Third-Party Links

This website may include links to third-party websites (such as LinkedIn). Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.

7. Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact our Data Lead:

  • Full Name: HB Automation Solutions Ltd

  • Email Address: info@hbautomationsolutions.co.uk

  • Postal Address: Suite A, 82 James Carter Road, Mildenhall, IP28 7DE, United Kingdom.

You also have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK regulator for data protection issues.

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