Case Studies
Proven Results Through Automation
Case 1 - Automating Event Certification
The Challenge
Manual Certificate Creation
Following every event, an administrator had to manually extract names from a spreadsheet, copy them into a document template, and save each as an individual file. They then had to draft a personalised email and attach the file. This repetitive process led to frequent typos, delayed delivery, and consumed hours of staff time that should have been spent on higher value tasks.
The solution
Fully Automated Distribution
We replaced the manual chain with a Power Automate engine. The system now instantly collects feedback and pulls participant data upon submission to generate a high quality certificate. It handles the entire email distribution process automatically. Human error has been removed and the manual workload for this task was reduced to zero, ensuring participants receive their credentials within seconds of finishing.
The Solution
Digital Management Portal
We digitised the entire paper workflow into a structured digital form with built-in approval logic. Managers now receive an automated request with one click options to approve or reject. The system mimics the original logic but adds automated tracking. This ensures that every employee and manager has real time visibility of their specific allocations and provides a central audit trail for the entire organisation.
Case 2 - Streamlining Internal Approvals
The Challenge
Paper Based Approval Chains
The existing process relied on employees downloading and filling in paper forms then scanning or photographing them to send to managers via email. If a manager approved the request, they had to manually forward it to another department for a secondary review. This system was slow and provided zero visibility for the staff involved, often leading to lost applications and a lack of clarity regarding leave allocations.
Case 3 - Employee Onboarding
The Challenge
Manual Spreadsheet Synchronisation
The team was acting as a manual bridge between four different spreadsheets. Staff had to copy names from incoming lists into internal registers, IT credential logs, and file upload lists. Document tracking was done by hand, requiring constant manual checking and follow up emails for missing files, leaving the team no time for proactive communication.
The Solution
Automated Lifecycle Management
We unified the process into a single digital trigger. The system now automatically populates all registers, assigns IT credentials, and monitors document submissions by triggering chaser emails if requirements are not met. The workflow also sends automated alerts to receiving teams at set intervals. This provides a level of service improvement that was previously impossible due to manual constraints.
Over 5000+ hours of manual administration elimated to date
Our solutions focus on zero-waste resource allocation and cost mitigation. By engineering systems that handle the repetitive work, we allow organisations to focus their energy on growth and high-value tasks.
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